LOUD.Privacy Policy
Privacy Policy of InSports Versicherungsmakler GmbH (future: LOUD insurance broker GmbH)
Last updated: July 1, 2025
This Privacy Policy is based on the provisions of the European Union General Data Protection Regulation (GDPR). We aim to inform you about the processing of personal data by our company in accordance with Articles 13 and 14 GDPR. If you have any questions or comments regarding this Privacy Policy, you can contact us at any time via the email address provided under sections 2 or 3.
Contents
I. Overview
1. Scope
2. Controller
3. Data Protection Officer
II. Data Processing in Detail
1. General Information on Data Processing
2. Accessing the Website/Application
3. Job Applications
4. Customer Support
III. Data Subject Rights
1. Right to Object
2. Right of Access
3. Right to Rectification
4. Right to Erasure ("Right to Be Forgotten")
5. Right to Restriction of Processing
6. Right to Data Portability
7. Right to Withdraw Consent
8. Right to Lodge a Complaint
9. Joint Responsibility
I. OVERVIEW
This section provides information about the scope of this Privacy Policy, the controller responsible for data processing, the data protection officer, and data security.
1. Scope
Data processing can generally be divided into two categories:
• For the purpose of contract execution, all data necessary for fulfilling a contract will be processed. If external service providers are involved in the execution of the contract, your data will be transferred to them to the extent required.
• When accessing our websites/applications, various information is exchanged between your device and our server. This may include personal data. The collected information is used, among other purposes, to optimize our website or to display advertising in your device’s browser.
This Privacy Policy applies to the following services:
• Our online offering available at www.weareloud.de
• Any other instance where this Privacy Policy is referenced, including websites, subdomains, mobile applications, web services, or integrations on third-party sites, regardless of how you access or use them.
All these services are referred to collectively as "Services."
2. Controller
InSports Versicherungsmakler GmbH | Kurfürstendamm 57 | D - 10707 Berlin
(Future: LOUD insurance broker GmbH | Gotenstraße 17 | D - 20097 Hamburg)
Phone: +49 (40) 6963250 70 | Email: hello@weareloud.de
II. DATA PROCESSING IN DETAIL
This section explains how personal data is processed when using our Services. For clarity, we describe processing activities according to their respective functionality. When using our Services, several of these functionalities and thus data processing operations may occur simultaneously.
1. General Information on Data Processing
Unless stated otherwise, the following applies to all processing activities:
a. No obligation to provide data
There is no contractual or legal obligation to provide personal data. You are not required to submit any data.
b. Consequences of not providing data
If data marked as mandatory is not provided, the relevant Service cannot be delivered. Otherwise, the lack of data may lead to limitations in the functionality or quality of the Services.
c. Consent
In some cases, you may provide consent for extended data processing (for some or all data). You will receive detailed information regarding scope, purpose, and consequences when providing such consent.
d. Transfers to third countries
If data is transferred to countries outside the European Union, such transfer will only occur in compliance with the legal requirements under Articles 44–49 GDPR (DSGVO).
e. Hosting by external providers
We use hosting service providers for data processing. These providers supply storage space and processing capacity and process personal data strictly according to our instructions. These providers operate within the EU or we ensure an adequate level of data protection through EU standard contractual clauses.
f. Disclosure to public authorities
We transfer personal data to public authorities (including law enforcement agencies) if legally required under Article 6(1)(c) GDPR (DSGVO) or if necessary to establish, exercise or defend legal claims (Article 6(1)(f) GDPR (DSGVO)).
g. Storage duration
We only retain your data as long as necessary for the intended purpose. Once data is no longer required to fulfill contractual or legal obligations, it is regularly deleted, unless further retention is necessary, for example:
• Compliance with commercial or tax retention periods
• Preservation of evidence within statutory limitation periods
Data may also be retained longer if you have expressly given your consent.
h. Categories of data
• Account data: login/user ID and password
• Address data: street, house number, address details, postal code, city, country
• Contact data: phone number(s), fax number(s), email address(es)
• Registration data: service through which you registered, timestamps, technical info, and entered registration data
• Payment data: bank account details, credit card information, PayPal or other payment services
• Access data: date/time of visit, referrer, pages accessed, session ID, IP address, browser type/version, device type, OS, and other technical info
• Special categories of personal data (Art. 9 GDPR (DSGVO)): data revealing racial/ethnic origin, political opinions, religion, union membership, genetic or biometric data, health data, or data regarding sex life or sexual orientation
2. Accessing the Website/Application
This section explains how we process personal data when our Services are accessed. Please note that data transmission to external content providers (see B) is technically unavoidable.
A. Data Processing Details
Data category: Access data
Purpose: Establish connection, display content, detect unusual activity or attacks, error diagnostics
Legal basis: Art. 6(1)(f) GDPR (DSGVO)
Legitimate interest: proper functionality, data security, fraud prevention, IT system integrity
Retention period: 7 days
B. Recipients
Recipient category: External content providers (e.g. images, videos, social media embeds, ads, fonts, updates), hosting providers
Affected data: Access data
Legal basis for transfer: Data processing agreement under Art. 28 GDPR (DSGVO)
Legitimate interest: Functionality, performance, attack prevention
3. Job Applications
A. Data Processing Details
Data category: Address data, contact data
Purpose: Identification, communication, contract initiation
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
Data category: Personal identification data
Purpose: Identification, age verification
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
Data category: Application documents
Purpose: Candidate selection
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
B. Recipients
Job boards (e.g. Monster Worldwide Deutschland GmbH, StepStone Deutschland GmbH)
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
LOUD insurance broker GmbH (formerly InSports Versicherungsmakler GmbH)
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
4. Customer Support
A. Data Processing Details
Data category: Personal identification data, contact data, inquiry/complaint content
Purpose: Handling customer inquiries and complaints
Legal basis: Art. 6(1)(b), (f) GDPR
Legitimate interest: Customer retention, service improvement
Retention period: Until inquiry resolution
B. Recipients
Insurance companies, intermediaries, managing general agents, technical service providers, referrers
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Reinsurance companies, broker pools
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Insurance ombudspersons
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Purpose: Dispute resolution
Legal successors
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Purpose: Continued customer support
III. DATA SUBJECT RIGHTS
1. Right to Object
You have the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing.
You may also object to processing based on Art. 6(1)(e) or (f) GDPR on grounds relating to your particular situation.
This right may be exercised at no cost by contacting us using the details in I.2.
2. Right of Access
You have the right to know whether we process your personal data and to obtain further details as outlined in Art. 15 GDPR (DSGVO).
3. Right to Rectification
You may request the correction of inaccurate personal data and completion of incomplete data (Art. 16 GDPR (DSGVO)).
4. Right to Erasure (“Right to Be Forgotten”)
You may request the deletion of your personal data where one of the grounds in Art. 17(1) GDPR applies and no exception under Art. 17(3) GDPR (DSGVO) exists.
5. Right to Restriction of Processing
You may request restriction of processing under the conditions in Art. 18(1)(a)–(d) GDPR (DSGVO).
6. Right to Data Portability
You may receive the personal data you have provided in a structured, commonly used, and machine-readable format and have it transmitted to another controller where technically feasible (Art. 20 GDPR (DSGVO)).
7. Right to Withdraw Consent
You may withdraw your consent at any time. The withdrawal does not affect the lawfulness of prior processing.
8. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
9. Joint Responsibility
This website is operated under joint responsibility.
Joint controllers under Art. 26 GDPR (DSGVO):
InSports Versicherungsmakler GmbH | Kurfürstendamm 57 | D - 10707 Berlin
(Future: LOUD insurance broker GmbH | Gotenstraße 17 | D - 20097 Hamburg)
Last updated: July 1, 2025
This Privacy Policy is based on the provisions of the European Union General Data Protection Regulation (GDPR). We aim to inform you about the processing of personal data by our company in accordance with Articles 13 and 14 GDPR. If you have any questions or comments regarding this Privacy Policy, you can contact us at any time via the email address provided under sections 2 or 3.
Contents
I. Overview
1. Scope
2. Controller
3. Data Protection Officer
II. Data Processing in Detail
1. General Information on Data Processing
2. Accessing the Website/Application
3. Job Applications
4. Customer Support
III. Data Subject Rights
1. Right to Object
2. Right of Access
3. Right to Rectification
4. Right to Erasure ("Right to Be Forgotten")
5. Right to Restriction of Processing
6. Right to Data Portability
7. Right to Withdraw Consent
8. Right to Lodge a Complaint
9. Joint Responsibility
I. OVERVIEW
This section provides information about the scope of this Privacy Policy, the controller responsible for data processing, the data protection officer, and data security.
1. Scope
Data processing can generally be divided into two categories:
• For the purpose of contract execution, all data necessary for fulfilling a contract will be processed. If external service providers are involved in the execution of the contract, your data will be transferred to them to the extent required.
• When accessing our websites/applications, various information is exchanged between your device and our server. This may include personal data. The collected information is used, among other purposes, to optimize our website or to display advertising in your device’s browser.
This Privacy Policy applies to the following services:
• Our online offering available at www.weareloud.de
• Any other instance where this Privacy Policy is referenced, including websites, subdomains, mobile applications, web services, or integrations on third-party sites, regardless of how you access or use them.
All these services are referred to collectively as "Services."
2. Controller
InSports Versicherungsmakler GmbH | Kurfürstendamm 57 | D - 10707 Berlin
(Future: LOUD insurance broker GmbH | Gotenstraße 17 | D - 20097 Hamburg)
Phone: +49 (40) 6963250 70 | Email: hello@weareloud.de
II. DATA PROCESSING IN DETAIL
This section explains how personal data is processed when using our Services. For clarity, we describe processing activities according to their respective functionality. When using our Services, several of these functionalities and thus data processing operations may occur simultaneously.
1. General Information on Data Processing
Unless stated otherwise, the following applies to all processing activities:
a. No obligation to provide data
There is no contractual or legal obligation to provide personal data. You are not required to submit any data.
b. Consequences of not providing data
If data marked as mandatory is not provided, the relevant Service cannot be delivered. Otherwise, the lack of data may lead to limitations in the functionality or quality of the Services.
c. Consent
In some cases, you may provide consent for extended data processing (for some or all data). You will receive detailed information regarding scope, purpose, and consequences when providing such consent.
d. Transfers to third countries
If data is transferred to countries outside the European Union, such transfer will only occur in compliance with the legal requirements under Articles 44–49 GDPR (DSGVO).
e. Hosting by external providers
We use hosting service providers for data processing. These providers supply storage space and processing capacity and process personal data strictly according to our instructions. These providers operate within the EU or we ensure an adequate level of data protection through EU standard contractual clauses.
f. Disclosure to public authorities
We transfer personal data to public authorities (including law enforcement agencies) if legally required under Article 6(1)(c) GDPR (DSGVO) or if necessary to establish, exercise or defend legal claims (Article 6(1)(f) GDPR (DSGVO)).
g. Storage duration
We only retain your data as long as necessary for the intended purpose. Once data is no longer required to fulfill contractual or legal obligations, it is regularly deleted, unless further retention is necessary, for example:
• Compliance with commercial or tax retention periods
• Preservation of evidence within statutory limitation periods
Data may also be retained longer if you have expressly given your consent.
h. Categories of data
• Account data: login/user ID and password
• Address data: street, house number, address details, postal code, city, country
• Contact data: phone number(s), fax number(s), email address(es)
• Registration data: service through which you registered, timestamps, technical info, and entered registration data
• Payment data: bank account details, credit card information, PayPal or other payment services
• Access data: date/time of visit, referrer, pages accessed, session ID, IP address, browser type/version, device type, OS, and other technical info
• Special categories of personal data (Art. 9 GDPR (DSGVO)): data revealing racial/ethnic origin, political opinions, religion, union membership, genetic or biometric data, health data, or data regarding sex life or sexual orientation
2. Accessing the Website/Application
This section explains how we process personal data when our Services are accessed. Please note that data transmission to external content providers (see B) is technically unavoidable.
A. Data Processing Details
Data category: Access data
Purpose: Establish connection, display content, detect unusual activity or attacks, error diagnostics
Legal basis: Art. 6(1)(f) GDPR (DSGVO)
Legitimate interest: proper functionality, data security, fraud prevention, IT system integrity
Retention period: 7 days
B. Recipients
Recipient category: External content providers (e.g. images, videos, social media embeds, ads, fonts, updates), hosting providers
Affected data: Access data
Legal basis for transfer: Data processing agreement under Art. 28 GDPR (DSGVO)
Legitimate interest: Functionality, performance, attack prevention
3. Job Applications
A. Data Processing Details
Data category: Address data, contact data
Purpose: Identification, communication, contract initiation
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
Data category: Personal identification data
Purpose: Identification, age verification
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
Data category: Application documents
Purpose: Candidate selection
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
Retention period: 6 months
B. Recipients
Job boards (e.g. Monster Worldwide Deutschland GmbH, StepStone Deutschland GmbH)
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
LOUD insurance broker GmbH (formerly InSports Versicherungsmakler GmbH)
Legal basis: Art. 6(1)(b) GDPR (DSGVO)
4. Customer Support
A. Data Processing Details
Data category: Personal identification data, contact data, inquiry/complaint content
Purpose: Handling customer inquiries and complaints
Legal basis: Art. 6(1)(b), (f) GDPR
Legitimate interest: Customer retention, service improvement
Retention period: Until inquiry resolution
B. Recipients
Insurance companies, intermediaries, managing general agents, technical service providers, referrers
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Reinsurance companies, broker pools
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Insurance ombudspersons
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Purpose: Dispute resolution
Legal successors
Legal basis: Art. 6(1)(b), (f) GDPR (DSGVO)
Purpose: Continued customer support
III. DATA SUBJECT RIGHTS
1. Right to Object
You have the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing.
You may also object to processing based on Art. 6(1)(e) or (f) GDPR on grounds relating to your particular situation.
This right may be exercised at no cost by contacting us using the details in I.2.
2. Right of Access
You have the right to know whether we process your personal data and to obtain further details as outlined in Art. 15 GDPR (DSGVO).
3. Right to Rectification
You may request the correction of inaccurate personal data and completion of incomplete data (Art. 16 GDPR (DSGVO)).
4. Right to Erasure (“Right to Be Forgotten”)
You may request the deletion of your personal data where one of the grounds in Art. 17(1) GDPR applies and no exception under Art. 17(3) GDPR (DSGVO) exists.
5. Right to Restriction of Processing
You may request restriction of processing under the conditions in Art. 18(1)(a)–(d) GDPR (DSGVO).
6. Right to Data Portability
You may receive the personal data you have provided in a structured, commonly used, and machine-readable format and have it transmitted to another controller where technically feasible (Art. 20 GDPR (DSGVO)).
7. Right to Withdraw Consent
You may withdraw your consent at any time. The withdrawal does not affect the lawfulness of prior processing.
8. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
9. Joint Responsibility
This website is operated under joint responsibility.
Joint controllers under Art. 26 GDPR (DSGVO):
InSports Versicherungsmakler GmbH | Kurfürstendamm 57 | D - 10707 Berlin
(Future: LOUD insurance broker GmbH | Gotenstraße 17 | D - 20097 Hamburg)